Privacy Policy
Effective Date: November 10, 2026
Last Updated: November 10, 2026
1. Who We Are and Scope of This Policy
Contio LLC (“Contio,” “we,” “us,” or “our”), a company based in the United States, operates the website https://contio.tech (the “Website”). For the personal data described in this policy, Contio LLC is the data controller (or “business” under U.S. state privacy laws).
This policy applies only to information we collect through the Website, including the contact form at https://contio.tech/contacts/, and from our communications with people who contact us. It does not cover data we process on behalf of our clients when providing our services. That data is handled as a service provider or processor under our client agreements and our clients’ own privacy notices.
Contact for all privacy matters: [email protected] (please put “Privacy” in the subject line).
2. Information We Collect
Information you give us. When you submit our contact form or email us, we collect your name, email address, telephone number (if provided), company or organization name, and any details you include in your message. Please do not include personal data about other people in your message unless necessary and you are authorized to share it.
Technical data. Our servers and security providers automatically record standard technical information such as IP address, browser type, operating system, referring URL, pages viewed and timestamps. This is collected through web hosting and security logs (for example, Cloudflare).
Cookies. We do not use advertising, tracking or analytics cookies. Our security and hosting providers may set strictly necessary cookies or similar technologies to protect the Website and detect bots. If we introduce non-essential cookies or tracking tools, we will update this policy and, where the law requires, ask for your consent first.
Providing information through the form is voluntary.
3. How and Why We Use Your Information
| Purpose | What we use | Legal basis (EEA/UK/Switzerland) |
|---|---|---|
| Responding to your inquiry, sending a confirmation email, scheduling calls and discussing our services | Contact details, inquiry details | Our legitimate interests in responding to business inquiries (or steps you request before entering a contract) |
| Managing our sales pipeline and following up on proposals, including one-to-one outreach from our business development team | Contact details, inquiry details | Legitimate interests in developing our business |
| Website security, preventing spam and fraudulent submissions, troubleshooting | Technical data | Legitimate interests in securing our Website |
| Complying with legal obligations and establishing or defending legal claims | Any of the above as needed | Legal obligation; legitimate interests |
We use your information only for the purposes described in this policy. We do not use it for automated decision-making or profiling that produces legal or similarly significant effects. We do not sell your personal information or share it for cross-context behavioral advertising.
Communications. After you submit the form we will email you in response. Our follow-up is one-to-one correspondence by a member of our team, not bulk marketing. Every commercial message will identify us and let you opt out. You can stop further outreach at any time by replying “unsubscribe” or emailing [email protected]. Where the law requires your consent for commercial messages, we rely on your inquiry or express consent and honor withdrawal promptly.
4. Who We Share Information With
We do not sell your personal information and do not share it with third parties for their own marketing. We disclose it only to:
- Service providers acting on our behalf, such as Google (Google Workspace, where form submissions and email are handled), our website hosting and security providers (such as Cloudflare), and similar IT providers. They may process your information only to provide services to us and under confidentiality and data-protection terms.
- Authorities and advisers, where required by law or legal process, or where reasonably necessary to protect our rights, property or safety, or those of others.
- A successor, in a merger, acquisition or sale of assets, subject to appropriate confidentiality protections and this policy continuing to apply to your information.
5. International Transfers
Contio LLC is based in the United States and your data is processed in the United States and in other countries where our service providers operate. If you are in the EEA, UK, Switzerland or another region with transfer restrictions, we rely on appropriate safeguards for onward transfers to our service providers, such as their standard contractual clauses or data-transfer certifications, where applicable. You may contact us to ask for information about the safeguards that apply.
6. How Long We Keep Your Information
- Inquiry records: up to 24 months after our last meaningful contact with you, then deleted. If you become a client, the relationship is governed by our client agreement and records policy.
- Records of unsubscribe or objection requests: kept as long as needed to honor them.
- Server and security logs: kept for a limited period, generally no more than 90 days, unless needed to investigate security incidents.
- Anything needed for legal obligations or claims: kept as long as the law or the claim requires.
7. Your Privacy Rights
Depending on where you live, you may have some or all of the following rights. You can exercise them by emailing [email protected].
- Access the personal information we hold about you, and receive a copy.
- Correct inaccurate or incomplete information.
- Delete your data, subject to legal exceptions.
- Restrict or object to processing based on our legitimate interests, and object at any time to direct marketing.
- Withdraw consent at any time where we rely on consent, without affecting earlier processing.
- Know and limit (California and other U.S. states): to know the categories of personal information we collect, use and disclose; to request correction or deletion; and to opt out of sale or sharing (we do neither). We do not use sensitive personal information to infer characteristics about you. You will not be discriminated against for exercising your rights.
- Complain to your local authority, such as your EU/EEA data protection authority, the UK Information Commissioner’s Office, the Office of the Privacy Commissioner of Canada or provincial authorities, or your state attorney general. We would appreciate the chance to resolve your concern first.
8. Security
We implement robust technical and organizational security measures – including encryption in transit (HTTPS), secure server configurations, and access controls – to protect your personal data against accidental loss, unauthorized access, alteration, or disclosure.
9. Children
Our Website and services are directed to business professionals. They are not intended for anyone under 18, and we do not knowingly collect personal data from children. If you believe a child has given us personal data, contact us and we will delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. Any updates will be posted on this page with a revised "Effective Date".
11. Contact Us
Contio LLC
Email: [email protected]
Website: https://contio.tech