We will fully take care of:
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Content Curation
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Content Review
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Content Moderation
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Localization
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Trust & Safety content
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Content & Data Labeling: Generative AI
We are committed to excellence in every aspect of our service
From meticulous planning to seamless execution, we work closely with you every step of the way to ensure that our outsourcing solutions integrate with your existing workflows and drive tangible results with a focus on operational efficiency, quality assurance, and customer satisfaction.
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Quality assurance
Our rigorous training and knowledge testing process enables us to design effective frameworks to exceed our clients’ quality standards.
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Expertise
Over the years we've accumulated vast expertise enabling us to execute complex, large-scale programs catered to our partners’ content review needs
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Talent management
Qualified impact sourcing, deploying experienced agents, ongoing performance management, incentives for performance exellence
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Fine-tuning & bringing to perfection
Workflow process mapping, documenting key processes, setting up data management tools (dashboards, running reports)
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Integrating human expertise with machine learning models maximizes the synergy between the two
We contribute to development of AI/ML based models, enabling our clients to scale more accurate, time-efficient and cost-effective way of moderating content on their digital platform. We augment AI/ML based models by human evaluation of model performance, as not all content can be classified into straightforward rules and datasets. Human evaluation based on context and cultural affinity still play a pivotal role.
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"Incubation-as-a-service"
We help build, test, scale content review processes and tools to improve digital ad content quality. We cover all stages of the policies and operations lifecycle from creation, contextualization, testing to operationalization, scaling, and change management. Our collaborative effort leads to improved user experience while enhancing ad quality.
We help refine and create the compelling content that resonates with your users
- >98%
average QA score across all content operations
- 20+
languages
- 24/7/365
coverage
- 8+
years of content operations experience
- >27M
content reviews annually
- <2%
average attrition rate across our content operations
Unlocking
new opportunities
At Contio, we understand that every industry comes with its unique set of challenges and opportunities. That's why our work is centered around meeting the specific needs of each sector we serve, achieving business objectives and unlocking new opportunities. We leverage our expertise and global reach to deliver solutions that drive success and elevate your brand.
Reach out today to explore how Contio can transform your operations.
Let's collaborate. RFP us today for your content operations project!
